Organization settings
The Organization tab holds your identity and the operational defaults everything else leans on. Open it with Settings → Organization.
Details
Section titled “Details”Your Organization name, Phone, Website, and address (Address, City, State, postal code). Members see these wherever they need to reach you — receipts, the portal, and notification footers. Click Save changes after editing.
Operations
Section titled “Operations”The Operations card sets the rhythms of daily work:
- Check-in reset time — when the front desk’s “today” window resets.
- Business hours start / Business hours end — the x-axis of the dashboard’s occupancy graph.
- Enable checkout — lets staff check members out from the Today page; disable it to make check-ins one-way.
- Delinquent members at check-in — what happens when staff check in a member with a failed renewal payment or overdue balance. Off never gates on balance, Warn staff allows the check-in but shows a warning, and Block check-in until paid stops it. The outstanding amount is shown to staff either way. See Check-in.
- Installment grace period (days) — how long after a missed installment payment before the membership is suspended.
0suspends immediately; blank never suspends automatically. - Timezone — used for check-in windows, business hours, and everything Memberley schedules on your behalf. Reservations, class sessions, reports, and reminders all display in this timezone.
Click Save operations settings when you’re done.