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Glossary

The Memberley vocabulary, alphabetized. Each term links to the page that covers it.

  • Account credit — money held on a member’s account from refunds, overpayments, or manual grants, spendable on dues, fees, and at the register. Enabled in Features.
  • Add-on — a one-time extra a member buys on top of their membership: a guest list that lets named people in without spending passes, or a plain item like a parking spot. See Add-ons. (What your club buys from Memberley is a module.)
  • Announcement — a short post members see at the top of their dashboard when they sign in. See Announcements.
  • Application fee (join fee) — a one-time charge when someone applies to join through your portal, set per tier and refundable if you reject the application.
  • Assessment — a charge beyond regular dues — a capital contribution, an initiation fee, or a one-time special assessment — issued from the member’s tenure rather than their tier price. See Assessments & capital fees.
  • Autopay (auto-renewal) — a member’s opt-in to renew a non-seasonal membership automatically on their saved card, allowed per tier.
  • Block series — a repeating reservation that holds facility time for leagues, lessons, or maintenance. See Recurring blocks.
  • Capability — what a module grants under the hood; capabilities decide which navigation and features an organization sees. See Modules & pricing.
  • Closure — a single date on which no facility can be booked, such as a holiday. See Closures & holidays.
  • Custom field — a field you define to collect extra information on members, family members, memberships, check-ins, or class signups. See Custom fields.
  • Delinquency — owing the organization money; can warn or block at check-in and holds auto-approved bookings for review.
  • Enrollment — a member’s (or family member’s) spot in a class or event. See Enrollments, rosters & attendance.
  • Facility type — the grouping (Tennis Court, Swimming Pool) that pools facilities for “any available” booking and for per-member booking caps. See Facilities.
  • Guest pass — a pass a member spends to bring a guest through check-in; tiers grant them and members can buy more.
  • Installment plan — splitting a tier’s dues into equal monthly payments, offered on paid tiers that end (seasonal or fixed-term). See Membership tiers.
  • Invite code — the code carried by your roster’s invite link that lets someone join even when public registration is off, waiving any application fee. See Bring members in.
  • Late fee — a per-season charge assessed on dues unpaid after the season’s deadline. See Renewals & late fees.
  • Member preview — browsing the app as a specific member from your admin account, read-only unless escalated. See Viewing the app as a member.
  • Member since — a member’s tenure anchor: an admin-set date, or the date their membership was first activated. Waitlist time never counts. See Assessments & capital fees.
  • Membership year — how long someone has been a member, counted from their Member since date: year 1 is their first year. Seasonal tiers count per season, fixed-term tiers per anniversary. Tenure-scoped assessments bill off it.
  • Membership tier — a membership you sell (Individual, Family…), with its own price, capacity, duration, and rules. See Membership tiers.
  • Module — an à-la-carte feature set (Bookings, Check-in, POS, Communications, Branded Site, Classes, Assessments) attached to your plan. See Modules & pricing.
  • Offering — a class or event with sessions, pricing, and registration. See Classes & events.
  • Payment request — a signed pay-by-link email that lets a member settle a charge without logging in. See Recording & collecting payments.
  • Payout — Stripe depositing your collected payments to the organization’s bank account. See Payouts.
  • Platform fee — Memberley’s percentage on each member payment you collect, deducted before the rest reaches your payout balance. 0% on the Community plan — see Modules & pricing.
  • Prepaid balance (Splash Card) — money a member loads in advance and spends at the register. Enabled in Features.
  • Registration code — a season’s shareable code; its /s/ link is the public door into that season. See Registration codes & invitations.
  • Registration phase — the gate a season sits in: setup, renewals, waitlist, open, or closed. See How seasons work.
  • Season — the dated container for tiers, memberships, and registration — usually one per year. See How seasons work.
  • Season ended — the state a membership lands in when its season finishes: inactive, off the roster, and listed on the Expired tab so it can be renewed into the next season. See The member roster.
  • Segment — a saved, rule-based audience for campaigns and broadcasts. See Audience segments.
  • Sender identity — the from name, reply-to address, and mailing address stamped on every email campaign. See Sender identity & suppressions.
  • Session — a single meeting of an offering, with its own time and facility. See Classes & events. (A register session is a different thing — see Z-report.)
  • Suppression — an address email can no longer be sent to — unsubscribed, bounced, or complained. See Sender identity & suppressions.
  • Waitlist — the ordered queue for a full tier (or full offering), promoted automatically as spots open. See Waitlist.
  • Waiver — a document members must sign, tracked by version with optional annual renewal. See Waivers & signatures.
  • Z-report — the closing summary of a register session: totals by tender and counted-vs-expected cash. See Register (Point of Sale).
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